I Need Support

Last Update: May 01, 2019

Im at a loss today.... I have spent several days trying to get to grips with a plugin for a menu. I cant leave it... I cant let it beat me.

I have tried witth Ubermenu but I cannot understand the levels it works on and how to put them together.... So I got someone on Fiverr to set it up for me. I wish I hadnt. Its not exactly how I want it to be, it is almost but not quite and so thats been bugging me.

So I decided after they told me I was a difficult customer, to do it myself but I just cannot work out the levels. I can see that the learning curve for this will be long. Yes I can go onto the tutorials on you tube from the company but that will take a deal of time and I have many other things backing up, not least another 8 blogs before May20. And the internet in Namibia is iffy. Its not easy working here. Takes a while for stuff to load so every tweak I give it I have to wait for it to update.

But I cannot give up on it. I do have another plugin that probably will give me the same sort of menu but that too is not easy....


I dont know what to do.. go back and carry on being a difficult customer, continue struggling with it myself, use the other plugin and see if that would be easier?


Please dont suggest I give up on the mega menu.... I cant...

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RikaSF Premium
Have you tried YouTube?

I searched YouTube and found a few tutorials.
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Helen123 Premium
thanks for your suggestion, yes I have been following the you tube tutorials but they dont go far enough sadly.
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GlenPalo Premium
That is a cool function!

Did you see this link at Elegent Themes?

https://www.elegantthemes.com/documentation/divi/mega-menus/
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Helen123 Premium
Thanks Glen, Ive looked at so much but I will go look at your link right now, it might be the information i really need. Thanks so much !
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Robwarneck Premium
Wow I’ll be honest with you, I wish I knew what you were talking about because I’m still so confused about the plugins. I haven’t tried anything other than what’s suggested so far that had easy instructions, because I know I’ll mess everything up if I try to fiddle with my site. I hope site support can help and good for you for not giving up!
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Helen123 Premium
Thanks Rob, Im really good at making things hard for myself. !
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SondraM Premium
Well, I think you should be proud to be a "difficult customer" You know what you want. I am not so sure that I would want to work with someone that tells me that I'm difficult.

I am trying to use as simple a free theme as possible, so I have not tried adding any menu plugins. When I couldn't make my last theme look right with minimal effort, I changed. I have no patience with difficult themes or plugins.

So, unfortunately I can not provide any advise other than ask site support for their opinion.
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Helen123 Premium
Thanks Sondra, I have achieved more with my theme than I thought I would. its divi and known to be a great theme but problematic. The mega menu is something i have seen on other sites and so want it on my website and I know now that `i have seen it nothing else will do. 😩

I have to battle on and achieve it. Im not going back to Fiverr, apart from anything else, if I am already a difficult customer, theyre not going to like me further down the line when I cant alter the menu to suit the changing state of my website. I cant be worried about that so have to have one that I can do myself. That was the whole point of having a website, it was something I had done for myself. The mistake I made was getting someone else to do it. I should have just gotten on with it myself.
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SondraM Premium
Maybe you can ask with the "question option" for help with Divi themes mega menu. I think the question will stay posted for people to see until you get a few answers.

To get to the question feature, click on the purple help center tab.
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LisaBrack Premium
an you show us an example of a mega menu?
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LisaBrack Premium
https://www.megamenu.com › Getting Started
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Helen123 Premium
Id like to show you .... This screen shot is a mega menu. I can do regular menus with tabs but I want one like this. The plugin says it does this but I cant get it right. Another member here in WA has been awesome and got me on my way but I need to tweak it more.
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Helen123 Premium
Thanks for this website Lisa, Ive bookmarked it in case I really cant get the menu I want, it does look very similar to where Im trying to get. Thanks !
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laurenjean Premium
Oh Helen, I wish I knew how to assist. I know how frustrating it is to work when you have intermittent Internet and also how tricky it is when plugins go wrong. Have you tried asking Site Support to help? I haven't used Mega menu so I'm also at a loss.
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Helen123 Premium
Ill ask them but sadly I think it will be something that is unique to my theme which they may not be able to help with. Its not that the plugin doesnt work but that I dont know how to use it. But thankyou for stopping by and offering your support.
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