Website Woes

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1
865 followers
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Why Can't It Just Run Smoothly

So I have been sharing my website and putting it out there for people to get to know me. I have owned this website since 1999, and have only had one user error issue this whole time.

NOW, I am facing a huge dilemma. When you click my website, or hit enter, everyone is getting redirected. For some, it is going to a gaming site, for others its one of those "you get a prize for purchasing 6 other things...

What I have Done Up to Now

I have sent an email to my host waiting for their response.

I have deleted all my plugins.

I have changed my theme.

I have deleted over 5000 "users", one of which somehow was an administrator to my webpage.

After deleting all of these supposed users, I have gone in and unchecked "Allow anyone to become a user".

I am not sure what else to do, but sit and wait for the hosting company to get back to me with any suggestions they may have. 24 to 72 hours they said is the response time.

What Else Can I Do?

This is the beauty of WA, even when there are issues and situations that we unfortunately need to sit and wait for, we still have this community to come to, work with, and create more and more.

Over the years, I have been able to network with so many neat and interesting people from all walks of life. They have provided so many ideas and different thoughts on so many subjects.

For now, unless anyone else here has any suggestions, I am going to sit here and wait for an answer to come...

Hurry up and wait... UGH!


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Recent Comments

3

Wow, does sound like it was hacked. I hope your host can fix this for you. But if they can't soon, get a new host for sure. I'm hosting all my sites here a WA and loving it.

Great post I am sorry about what is going on with your site I am sorry I don't know what to tell you I wish I could tell you something but I don't have anything maybe your site was hacked that is the only thing that I can think of.

Mary

Hi,

It is quite possible that your website was compromised. I would phone the hosting company if they take calls. This issue is too important to let it wait.

If your hosting company does not have a customer service phone number, then find one that does. You can transfer your website domain over to them. Probably for a small fee.

I do all my domains with 1&1 and they have a toll free customer service phone number that is open 24/7.

Best wishes,

George

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