Why can't I access my website after successful transfer?
Hi guys, I need your help. I have successfully transferred my domain from Simplesite to WA, but when I try to log in the following message comes up: This site can’t be reached The webpage at http://acalutions.com/wp-logmein.php might be temporarily down or it may have moved permanently to a new web address. I am a complete novice on this but I got the impression that my website is still with Simplesite, so I contacted them about the problem and they responded like follows:
"Your domain name acalutions.com is now registered with another provider, and we cannot make any changes to it. I am very sorry. I therefore very kindly ask that you try one more time :) Please remember that you still own your SimpleSite www.acalutions.simplesite.com, which will expire on December 7, 2018 unless you decide to renew it."
Does this mean that I won't be able to work on my website until after 7 December? What can I do? Please help!