I have just been charged $795.00 to renew premium plus and it says this will be charged again in 12 months. The black Friday offer is for £499.00. Please can you explain?

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AbieAJ Premium Plus

You have to click the banner top menu and apply the coupon to get the $499 price.

However I would speak to Kyle moving forward, I'd leave them a public message on their profile space for faster resolution.