How to help - problem signing in for free account member?
I have a new friend here who has dropped me a note (private mail) letting me know when she tries to sign in using the account info (name and password), she keeps getting a message that the account does not exist.
Is there a support page/site I or someone could provide her so she could submit the details of her problem and get it fixed? Her name here is Joon. She is very interested in the program and wants to get started/participate, etc.