Hello WA community. I have a website with WA and I would like to change the domain name. This will be my first time changing a domain name and I would appreciate any assistance with this move. Thank You.

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ParthaB Premium
Hi Yolanda,

In order to change a domain name yourself you require access to cPanel and then to create permanent 301 redirects (and obviously you'll want to change any branding you have on your original website content to your new website branding). Most cPanels have a "redirect" function within the dashboard.

However, unfortunately we do not have access to cPanel here at WA (which is typically why you're told that you can't do it - to be honest, it's something that rarely happens, but that's not to say that it isn't possible, i.e. you CAN change a domain name).

I note you've been a member for over 8 years, so are you talking about an aged website with a lot of content?

If so, this is something that you'll need to carefully consider before making a final decision (you will typically have built an audience who recognises your brand).

There is the option to "transfer" content from one website to another, which can be done by anyone with their hosting held at WA.

This will involve using the "import" and "Export" facilities in your WordPress Back Office.

So, you purchase a new domain, set up the basic shell of a website, then use the export facility from your original website and import facility on your new website (this transfers ALL content, files, even comments, etc.)

This would again also require the use of redirects, as your content will generally be indexed and ranked.

However, as others have said, even though WA backs up your hosted websites on a daily basis, you should also do this yourself via the use of a plugin.

AbieAJ Premium Plus
Great stuff, thank you.
MarionBlack Premium
Hi Partha, you usually give great advice but I believe you are mistaken about the capabilities of "Export" and "Import". The export file is a text file that lists the location of the files in the media library. If the original website is deleted then the media library is also removed from the server so the media files will no longer exist. The new website will have broken links to all the media files.
ParthaB Premium
Thanks Marion, I stand corrected.

I definitely didn't know about the media library after deletion.

However, the way you've explained about "listing the location" actually makes a lot of sense.

Thank you very much again (we learn something new every day).

IvanBroz Premium Plus
Unfortunately, you can't change the domain name.

However, if your domain is still fresh (isn't indexed, doesn't have too much content, etc.), you can delete it and start a new one.

I would suggest creating a backup of your content (in case you don't want to lose the progress) with the All In One Migration plugin and saving it on your computer.

Then, once you create a new site with a domain name that you like, simply install the same plugin once again and upload the backup content.

Hope this helps!
richardgb Premium
Hi Yolanda
There's a little ambiguity in your question.
Is this your own domain name, or a siterubix subdomain?
Are you wanting to just change the domain name while retaining your site?
Are you wanting to build a new site?
If you can answer these questions then I/we can give you more precise guidance.
drjec Premium
You simply create a new .siterubix name and delete the one you don't want. You have to pay for the .com,.net and .org names to make a new one.
jghwebbrand Premium
If you are talking about using the free Siterubixc.com domain name you can delete it and create a new one. Here's how to do that.
How to delete and build different free website.
Menu Bar -> websites -> Site manager -> find your website
Look in lower right hand corner for "details" click on it.
Then scroll down and look in bottom left hand corner for "delete"
Click it.
To create a new one
Menu Bar -> websites -> Build Website -> Free website.

That is the advantage of starting with the free sitrubix.com website because it can be deleted.

If you asking how to change the domain url of one that you purchased, You cannot change it.

You are the owner for a full year and can be renewed for same length of time. If you want a different domain name you must buy another dot com domain name. You cannot change a purchased domain name because of industry standards for domain name registrars.