i need to delete some code in my header ?

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LouiseBT Premium Plus
Hi Frank
I would enlist the assistance of Site Support for any changes in your code - if something goes wrong in there your whole site could be wrecked.
Wishing you every success!
Louise
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jghwebbrand Premium
Did you use the plugin Insert Headers and Footers?
It can be found by Wordpress Back Office
scroll down to settings hover and see it listed.
When clicked on you can edit the header.
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jghwebbrand Premium
If you are just referring to your header - check
WordPress backoffice -> appearance -> customize -> header Also you may have some widgets you are using there as well.

Also if you want to change stie tite and site tagline go to
WordPress backoffice -> settings ->general.

I am not sure what theme you are using, usually themes provide documentation that is really helpful
Do a google search - theme name documentation.
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SteveJops Premium
I think it doesnt important what the theme does he use cause all the themes have similar general settings. But I think it can be another trouble if he used the filezilla or something else. In the nutshell if he could use not an admin dashboard and changed his files directly. But I hope it aint so.
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jghwebbrand Premium
Yes, that is absolutely true.
My guess is that changes were made using the plugin. Header and footer and the code was put into that plugin going to Settings and find the fool so the html can be edited.
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SteveJops Premium
I supposed that it was possible too.
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richardgb Premium
Hi Frank
You have had several answers on this subject already. Are you not seeing the answers?
:-)
Richard
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linehanbrows Premium
no every thing is going around in circles i just want to find my html code again, i forget which training lesson it was in and i cant seem to find it i just want to remove the code to see if my hard earned website goes back to normal ? !
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richardgb Premium
One thing at a time then, Frank
... do you remember which calendar day/time roughly that you made the change?

If you've added any posts since then you might want to copy and paste them first to a file so you can re-add them later... unless you've got them in Site Content in which case you can copy and paste them from there when needed.

Then simply ask site support to restore your website to a time before you made the change.

Moving on to Google analytics, if you search via the magnifying glass ... type in "google analytics" without quotes and you'll realise that many before you have had similar problems and have written up solutions.

Here's one of them from August 2021: If you do this and are still stuck do not hesitate to ask again. I know how frustrating some things like this can be!
:-)
Richard
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linehanbrows Premium
i dont remember the time i made the menu changes, do i need to know the time for site support to know when and what to change, as far as google analitics is concerned ive tried every thing suggested to me so far, ive tried inserting the code manually, i tried the headers and footers plugin etc etc i completed the menus training one step at a time that was the only way i could do it because i was confused as of how it worked, not sure what the answer is i can go back into menus and try and work it out for myself not to confident in that option though . the private policy hyper link was easy to do at the time.
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richardgb Premium
OK Frank ... send me a PM with your site URL. If you hover over my mugshot on the left here you'll find a place to send me a message.
I'll take a look.

Is this a brand new site you're setting up or is it from before you joined?

To be clear about site support, there are some things they won't/can't change directly. They can restore it if an appropriate backup can be identified. They do backups at least daily; that's why the date/ time of you making a change would help.

Can you remember when you signed up for Google analytics? Perhaps you have an email from google that will give you a rough date.

Have you added a lot of content since signing up for GA? If not it's less of a challenge.
:-)
Richard
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linehanbrows Premium
this is a brand new site ! ? yes ive added a lot of content .
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SteveJops Premium
I can help... If you more accurately tell me what did you done...
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