asked in
Getting Started
Updated

i have a website i had card issues and i was blocked when i resolved them and resubscribed i seem to begin from scratch what do i do?

I assume the issues lasted longer than 30 days or you signed up under a new account name? Either way, reach out to Site Support and ask them to restore your site(s) from backup.

If you're referring to your progress in the training courses then I'm not sure what to tell you. If you used a different username that might be the reason.

Thank you i will

Contact site support, they are the only ones that can help in this situation.
Hope this is helpful.
Stacie

Thank you.This is helpful

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My website my rank are all lost i am so confused help?

My website my rank are all lost i am so confused help?

asked in
Getting Started
Updated

i have a website i had card issues and i was blocked when i resolved them and resubscribed i seem to begin from scratch what do i do?

I assume the issues lasted longer than 30 days or you signed up under a new account name? Either way, reach out to Site Support and ask them to restore your site(s) from backup.

If you're referring to your progress in the training courses then I'm not sure what to tell you. If you used a different username that might be the reason.

Thank you i will

Contact site support, they are the only ones that can help in this situation.
Hope this is helpful.
Stacie

Thank you.This is helpful

See more comments

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