Amazon scores 89
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Thought it was interesting http://www.baltimoresun.com/business/consuming-interests-blog/bal-consuming-walmart-beats-target-in-online-shopping-satisfaction-20120509,0,1527258.story
Amazon is rated the best E-retailer of 2012 scoring 89 points and takes top spot by ForeSees Top 100 E-retail Satisfaction Index
It might help....
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Thanks for sharing.