Dear fellow and more experienced members,

I made my website using Iconic One theme. For a few days now, I am trying to add a few more plugins to make my life easier but it's not possible. I receive the following message:

Oops! Installing Plugins is Restricted to Premium Wealthy Affiliate Members Only.

Extending the functionality of your website can be done by Upgrading to a Wealthy Affiliate Premium membership.

For your information In my Rubix Site Manager, I can see that the indication, "premium" is there next to every website I got and I can add plugins in other niches/pages I am working on .... What did you do?

Thanks in advance

Gus

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Kyle Premium Plus Featured Comment
I suggest creating a hosting support ticket here:

https://my.wealthyaffiliate.com/websites/support

You can also find this within the SiteRubix menu under the "SiteSupport"(to the left). This is where you should go if you ever have loading, theme, or plugin issues with your website or if you accidentally do something that adversely impacts your website.

This support is 24/7 and upon submitting your ticket we will look into it right away Konstantinos!
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cm2108 Premium
Thank Kyle! I'll do so!
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kennnyb Premium
Thant happens to be an excellent choice for a theme by the way. At least Carson thinks so And so do I use it. Kim is correct in saying contact tech which in a lot of cases is Carson.
Ken.
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cm2108 Premium
Thanks a lot Ken! I also like this theme! It's "clean" and people can focus better on the content.
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kholmes Premium
Sounds like you should contact Tech Support on that one. :))
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cm2108 Premium
Thanks, Kim! I'll do that! Take care!
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kholmes Premium
Your welcome. :))
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cm2108 Premium
I found it very weird and I can't find anything relevant in our community .... anyway I just sent them a support ticket. Let's see!
Thanks again for your kind assistance!
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kholmes Premium
No problem, good luck. :))
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