I have now had 2 customers contact me saying when they order a product off my page and when they come to the page where they have to fill out the form with their private info like billing/shipping addresses, name, etc the form is already filled out with another of my customer's private information.
Paypal says it is NOT on their end as on their end the billing and shipping, etc is correct.
So that leaves WordPress and Woocommerce.
Of course Woocommerce has NO way that I know of to contact them when something this serious is taking place. All I can do is send in a support request and they say they will be in touch in 24 hours or so.
In the case of crossing customer's private data 24 hours is unacceptable.
Would anyone in WA know how I can get in touch by phone direct with someone at Woocommerce?
I contacted WA support, but they tell me they tried adding something to a cart and had no issue. My customers however, are having an issue and they are very concerned that my Woocommerce store is not protecting their private data.
I would try hitting them up on social media.
https://twitter.com/WooCommerce
Or send them a message via their contact page:
https://woocommerce.com/contact-us/
Most digital companies now don't have phone numbers to call for support as most of the solutions are available through their online support portal.
Regards,
Jay