Hi Everyone,
I'm trying to install demos for oceanwp from envato elements but when I click 'install this demo' it tells me 'cannot retrieve sample data xml file. The server could be down at the moment please try again later. If you still have issues contact the theme developer for assistance'.
Is there something I've done wrong that you can tell? and if not, how do I contact the developer?

Join the Discussion
Write something…
Recent messages
Triblu Premium
Hey Marketa,

Contacting Envato's support should help you resolve this issue. Be prepared for them to ask for log in information so they can test and hopefully fix this issue for you.

Hope you find this helpful.
Reply
mgmalek Premium
Thanks so much! That's very helpful :)
Reply
Top