Just wondering if anyone else has encountered a problem with a second user set to admin status?

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AbieAJ Premium Plus
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equalaccess Premium Plus
Thanks for your input. I followed the training and went back several times to ensure I was following the directions before I posted the question. I will have the site support team have a look.
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AbieAJ Premium Plus
Ah okay!

What seems to be the problem may I ask? That's if not figured out already so that to try to help. Thank you.
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IvanBroz Premium Plus
No. But if the problem is not solved, contact the SiteSupport team and ask them the check it out for you.

https://my.wealthyaffiliate.com/websites/support
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equalaccess Premium Plus
Thank you for your suggestion. I will take your advice.
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IvanBroz Premium Plus
You're welcome. Did you manage to get the solution?
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equalaccess Premium Plus
Yes, I did. I deleted the current user and added the user back. Which resolved the challenge. Thanks
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IvanBroz Premium Plus
Awesome!
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jghwebbrand Premium
No problems.
Have you seen the following training?
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equalaccess Premium Plus
That's the problem following the instructions but I still can't change subscriber to admin. No problem adding an additional user.
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jghwebbrand Premium
When you set up a new user do you mark their role ad Admin?
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equalaccess Premium Plus
Yes, I did but I will go back and cancel that user, and create a new user. Thanks
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jghwebbrand Premium
Ok
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equalaccess Premium Plus
Problem resolved. thanks for the help and suggestions.
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phil1944 Premium
No, I have multiple Admins on several of my sites. What problem are you running into?
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equalaccess Premium Plus
Not being able to change an additional user to admin. I follow the instructions per the training but it will not allow me to change from subscriber to admin. ???
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phil1944 Premium
Are you logged in as an administrator? If you are, then when you add a new user, the drop-down next to Role should include Administrator.
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