Hi guys, so I have an Eleven40 Pro theme installed on my site (Genesis). The install was recent and I have noticed that:

On all my posts, right under the title of my post, it will always show the author and number of comments I have.

However, on my pages, right under the title of my page, it will not show that stuff.

Here is an example:

https://monosnap.com/file/FoYL8XCahiAVDQ9jqmXFW575...

That's the way it should show. But it only works for any post I write. For pages, it doesn't:

https://monosnap.com/file/Td94p7L2jkvIcVCENzAHPhpd...

I had a programing friend try to fix this for me, but to no avail. Hoping someone can steer me in the right direction.

Note:

I have tried the following:

Comments ARE allowed on pages and posts. None of it is unchecked.

I have tried removing the comments from being shown and putting them up again in an attempt to reset the system, no avail.

I had my friend try to copy the code from the post editor which apparently displays that thing I need and paste it into the pages editor, but again to no avail.

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JHaugland Premium
Again I strongly recommend you to use a licensed version of Genesis and Eleven40 in your future business.

It does not look good in the community if we get known for using pirated copies of professional themes.

So please buy a proper license, or convert to a free theme.
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VitaliyG Premium
Just an update guys, I had a web designer friend of mine look at the FTP files of my site and he DID make it work!

It took a little bit of time, but he figured it out. I don't know the exact steps he took, but it does require you look at the FTP files of your site/theme rather than looking at it through WP.
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waian Premium
Great to hear it's resolved. :)
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MarionBlack Premium
It's a page/post thing Vitaliy. Posts have authors and dates and comments and pages sometimes don't. There's a plugin to switch from page to post and it keeps all your comments and the url. I can't quite remember the name.
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VitaliyG Premium
Yeah it appears to be a theme specific issue Marion. Still weighing the options before I try to use a plugin for this. Thank you!
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Triblu Premium
Hey Vitaliy,

Have you gone to the theme's support forum to ask for help? That's what I would do, as it is your theme that is causing this issue.
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VitaliyG Premium
I may have to check that out if all else fails Trish :(
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Triblu Premium
Personally Vitaliy, this would be my first step BEFORE asking a friend to tweak the code. No one knows the theme as well as the one(s) who created it.
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JHaugland Premium
If you are running Genesis unlicensed, I would not contact them. I would strongly recommend you to either buy a license or change the theme.
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Triblu Premium
Hey Jorn,

Those of us who are creating business websites should NOT be using unlicensed themes nor unlicensed anything if we want to stay in business.
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yasin Premium
I assume you were directing this to VitalyG ?
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johnwai Premium
Does the author and comments show up on your post even when you are logged out of wordpress ? Have you checked the forums from the developers forum or site ? You would probably get a better answer directly from the developers themselves.
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VitaliyG Premium
Yeah it still shows if I'm logged out, may have to contact developers.
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wb5yjs Premium
Lady May - https://my.wealthyaffiliate.com/lady-may - is the WA expert for genesis. I bet she can help you.
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VitaliyG Premium
Thanks will let her know!
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waian Premium
If code won't fix it, perhaps you could change the page to a post with the "Post Type Switcher" plugin. That plugin has come to the rescue on more than one occasion for me. :)
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VitaliyG Premium
Thanks Ian, would a flip like that cause my page to reindex and change any permalinks?
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waian Premium
I don't have the knowledge to answer that question myself, but I found a couple things you might want to read (regarding your permalinks question): https://wordpress.org/support/topic/preserve-url-permalink-issue/

Hope this helps; sorry I couldn't provide a more precise answer.
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