I noticed that I have a large portion of people signing up with their name and email, but not confirming... so I decided to test it myself and sign up to my own list... and my confirmation for the opt in went to my spam folder (in gmail).
Is this normal, or is there something I can do to prevent this from happening?
I will say I have noticed lately that gmail is going spam crazy and sending tons of stuff that isn't spam to my spam folder .. so maybe it's an issue with gmail?
Any advice would be much appreciated.
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ThomasPaul
Premium Plus
Hi Wendy,
This could be related to something called Sender Policy Framework(SPF).
Basically SPF is a way of reducing spam. There are a lot of spammers who will spoof the "from" address when they send their spam.
Some email providers will see the emails coming from the aweber mail servers and see that the "from" addess is wendy@example.com where example.com is your domain. This will lead those servers to think that it's spam.
SPF allows you to alert receiving mail servers that any email they receive with a "from" address of @example.com and coming from an aweber mail server is authorized by your domain and not spam.
This is accomplished by placing a DNS record. If you are hosting through wealthy affiliate's hosting you would most likely have to contact them and see if they can make your SPF dns record for aweber.
Here's a link from aweber's site:
https://help.aweber.com/entries/21761628-Does-AWeber-Use-SPF-Authentication-
Feel free to reply or PM if you have further questions.
This could be related to something called Sender Policy Framework(SPF).
Basically SPF is a way of reducing spam. There are a lot of spammers who will spoof the "from" address when they send their spam.
Some email providers will see the emails coming from the aweber mail servers and see that the "from" addess is wendy@example.com where example.com is your domain. This will lead those servers to think that it's spam.
SPF allows you to alert receiving mail servers that any email they receive with a "from" address of @example.com and coming from an aweber mail server is authorized by your domain and not spam.
This is accomplished by placing a DNS record. If you are hosting through wealthy affiliate's hosting you would most likely have to contact them and see if they can make your SPF dns record for aweber.
Here's a link from aweber's site:
https://help.aweber.com/entries/21761628-Does-AWeber-Use-SPF-Authentication-
Feel free to reply or PM if you have further questions.
Reply
wendyjane
Premium
Thanks thomas, that is quite helpful. Would I need to do this by sending in a support ticket?
CHattery
Premium
Emails that I've been following for months, and always read, sometimes end up in my spam folder. Both in yahoo and Gmail.
When I worked for a company that sent out a lot of weekly emails, if enough people marked them as spam, Google automatically assumed they were spam and started moving them to the spam folder. Weird.
I typically scour my spam folders every few days to make sure nothing legitimate has slipped by. A lot of people are lazy and instead of unsubscribing to something they actually wanted to read at one time, they'll just mark it as spam to keep it out of their inbox.
I'm not too familiar with AWeber's services. (email list, scheduled reminder stuff?) Would you be able to use maybe another service (getresponse, constant contact, vertical response) to confirm the addresses, then move them to AWeber? Maybe too much work.
Gmail has that 'Promotions' tab, maybe people aren't checking.
When I worked for a company that sent out a lot of weekly emails, if enough people marked them as spam, Google automatically assumed they were spam and started moving them to the spam folder. Weird.
I typically scour my spam folders every few days to make sure nothing legitimate has slipped by. A lot of people are lazy and instead of unsubscribing to something they actually wanted to read at one time, they'll just mark it as spam to keep it out of their inbox.
I'm not too familiar with AWeber's services. (email list, scheduled reminder stuff?) Would you be able to use maybe another service (getresponse, constant contact, vertical response) to confirm the addresses, then move them to AWeber? Maybe too much work.
Gmail has that 'Promotions' tab, maybe people aren't checking.
wendyjane
Premium
Yeah I have noticed the same thing! I do find myself checking through spam everyday just to make sure I don't miss legit stuff (because at least once a day something legit does land in spam)! It's pretty annoying.
Hmm I think it'd be far too much work to sign them up with another service and then move.. actually I don't even know if that would be possible?
Anyway I think I have found a solution for now. Thanks for the response!
Hmm I think it'd be far too much work to sign them up with another service and then move.. actually I don't even know if that would be possible?
Anyway I think I have found a solution for now. Thanks for the response!
JimintheWeb
Premium
Hey Wendy Jane:
So way glad to see much sign-up is going on with ya. Might ask you to hold my hand here in a couple more weeks (to mentor me, purely platonic -kay?).
Wendy, I’d want to investigate all of my auto-responder’s in & outs. Send the corp. an e-mail & ask em direct. Get your intel straight from the horses mouth, so to speak. Search out a pdf for the aweber autoresponder’s ins & outs. In anyway, I’d contact em direct with all the details questioned in order detail whereby they could simply send you the info or answer your Qs and return it to sender -you.
Step one.
Step two, contact Google and ask em what the xxxx is going on!
Step three, is it possible that Aweber has a slight attachment on the tail of the URL? That tells Google -WARNING WARNING- this is autoresponder stuff?
Next full moon is August 10th. Ah Oooooo!
C ya
So way glad to see much sign-up is going on with ya. Might ask you to hold my hand here in a couple more weeks (to mentor me, purely platonic -kay?).
Wendy, I’d want to investigate all of my auto-responder’s in & outs. Send the corp. an e-mail & ask em direct. Get your intel straight from the horses mouth, so to speak. Search out a pdf for the aweber autoresponder’s ins & outs. In anyway, I’d contact em direct with all the details questioned in order detail whereby they could simply send you the info or answer your Qs and return it to sender -you.
Step one.
Step two, contact Google and ask em what the xxxx is going on!
Step three, is it possible that Aweber has a slight attachment on the tail of the URL? That tells Google -WARNING WARNING- this is autoresponder stuff?
Next full moon is August 10th. Ah Oooooo!
C ya
wendyjane
Premium
Hey Jim it's great to hear from you. No problem if you need a hand just let me know :)
Thanks for the advice, I'll have to investigate further to see what is going on with this!
Thanks for the advice, I'll have to investigate further to see what is going on with this!
JimintheWeb
Premium
Hey Wendy:
Yea -I use the Yahoo for contacts via this WA site. And yes, I do have to look in the spam so to be sure I miss nothing. And guess what -It was in the spam file that I found this / your response!
I believe that this all needs to be investigated deeply, not just with the google scene. Autoresponders are targeted.
Guess it could be like we've 2 "inboxes" now-a-days, one being called the spam inbox. You know, if I were you with the possible sales being lost, I'd modify my site stipulating that todays' internet business people have to work it as with 2 inboxes, the "spam" being the now-a-day engrafted "inbox". Kind-of like the ObamaCare junk. One just has to adjust or loose out.
Rock on
Yea -I use the Yahoo for contacts via this WA site. And yes, I do have to look in the spam so to be sure I miss nothing. And guess what -It was in the spam file that I found this / your response!
I believe that this all needs to be investigated deeply, not just with the google scene. Autoresponders are targeted.
Guess it could be like we've 2 "inboxes" now-a-days, one being called the spam inbox. You know, if I were you with the possible sales being lost, I'd modify my site stipulating that todays' internet business people have to work it as with 2 inboxes, the "spam" being the now-a-day engrafted "inbox". Kind-of like the ObamaCare junk. One just has to adjust or loose out.
Rock on
nathaniell
Premium Plus
I also have a large number of people that do not confirm. I'm not sure how to fix it, other than to remind people to check their spam folder if they don't receive the email confirmation within a few minutes.
wendyjane
Premium
Yeah, I was thinking of that but at which point do you remind them to check their spam? Do you write a message right under the opt in form, or edit the message they get after they enter their name and email ? I was trying to figure out how to edit that page but couldn't figure it out!
nathaniell
Premium Plus
If you have double opt-in, you can remind them in the email confirmation. If the problem is that the confirmation is going to spam, you can add a footer on your form (I think some forms allow this) with a reminder.
Personally, I don't use the "sign up" thing in the sidebar anymore because I found it wasn't getting many submissions (compared to total views) anyway. What you can do is put an IMAGE in the sidebar that has a good CTA or that looks like an opt-in form, then take them to a page on your site with the actual opt-in form and spam reminder.
I have found that I get a lot more legit sign ups if I tell them exactly what the course will cover, and what they can expect to see. Plus, gmail users may have some of the course going to their promotion tab, so it allows me to remind them about this too.
Personally, I don't use the "sign up" thing in the sidebar anymore because I found it wasn't getting many submissions (compared to total views) anyway. What you can do is put an IMAGE in the sidebar that has a good CTA or that looks like an opt-in form, then take them to a page on your site with the actual opt-in form and spam reminder.
I have found that I get a lot more legit sign ups if I tell them exactly what the course will cover, and what they can expect to see. Plus, gmail users may have some of the course going to their promotion tab, so it allows me to remind them about this too.
wendyjane
Premium
Yeah the problem is that the initial confirmation is going to spam. And yeah, I find the opt-in rate is much higher on my about me page form rather than the one within the sidebar (compared to views)... so I can see directing them to a different page that outlines everything clearly would make a big difference in legit sign ups... thanks for the info! I think I'll try that. :)
mackiejw
Premium
I don't have aweber, but gmail should recognize that it's forwarded. Wonder how other people deal with that.......maybe have an email address just for that.
John
John
