Resources For Finding Solutions In Wealthy Affiliate - Great For New Members

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One of the benefits we have as Premium and Premium Plus members at Wealthy Affiliate is the multitude of ways we can ask for assistance. I want to illustrate how to use the help here as effectively as possible.

Help Center

When you click the Help menu at the top, the Help Center as shown below will appear.

First, let's talk about the Premium Coaches. Every one of us has the co-founders Kyle and Carson as a Premium Coach. What other organization provides such amazing access to the very top! The third Premium Coach shown here, Tim McKinlay is MY coach. Tim signed me up, that's why.

Tim happens to be one of the Super Affiliates in Wealthy Affiliate. I feel so fortunate that he is my personal coach. When I first joined, he was so patient with all the questions I sent him, Tim took the time to answer every one of them promptly. I don't bug him today as I did back then.

The preferred method I used to communicate was through Private Message

He, like the other Super Affiliates, is extremely busy. Hence, I use other methods available to ask for help. If your coach has not been communicative or has left, don't worry. There are so many other ways you can seek and receive assistance.

Top Helpers For Today

When you scroll down your Help Center window you will find the top helpers for the day. Below you will see who I found on October 7, 2021.

These amazing members are the eight top Ambassadors after Kyle, Carson, and Jay (magistudios). All Ambassadors became one because they are paying it forward by helping other Wealthy Affiliate members who need assistance. The chances are, when you requested help, you received an answer from them that most likely resolved your issue.

Not only Ambassadors reach out to help other members. Wealthy Affiliate has an army of experienced, knowledgeable, and helpful members who also fill this need.

Ask A Question

Whenever I get stuck, I click the Ask A Question Menu and fill out the questionnaire provided. I am amazed how quickly another member reaches out and provides me with a solution,

After you fill out this questionnaire, it gets displayed in the recent questions area. You can find this location by scrolling down in your dashboard.

Recent Questions Area

I just checked this area and found the following entries. Notice that you can check ALL or Unanswered. When you answer questions here, it bumps you up in the WAA ranking system.

Notice that ParthaB happens to bring up a topic about mentoring that I am addressing in this post? I think of the person who you signed up as a referral as a coach AND a mentor.

Notice that you can click the See More Questions to find one that you can answer. Here is a question I asked yesterday. You can find it by scrolling down. If you click it you will see the details of my question.

Marion Black provided me with a response that solved my problem completely.

Search

Another way to find answers is to use the Search function. Click the magnifying glass icon at the top and you'll see the following:

Enter a word, a phrase, or a question at the top and answers will magically appear below. I typed in Email Marketing and found the following resources that allowed me to choose the one that I felt would be the most helpful. Notice that most were from webinars by Jay Neill, our Wealthy Affiliate Live Training Coach.

Site Support

If you have issues with your website, fill in a ticket at Site Support. These geniuses work 24/7 to get back to you. I've lost count on the number of times I've used Site Support for help with my website.

One service they provide is to create a staging website based on your published website. This is very handy to experiment with changes before you implement them on your actual website. All you have to do is to ask!

Live Chat

If you need an answer immediately, the place to ask it is in Live Chat. Wealthy Affiliate has members all over the world. Hence, there is a good chance that someone will be there who may be able to answer your question.

Training

The chances are that any question you have has been addressed in one of the thousands of training modules available on the Wealthy Affiliate Platform.

Many of these training modules are created by members just like you. Click the Top 10 Training button on the left to see what is available.

Classes

When you click the Classes menu at the top, you will find the following window appear.

You can scroll down to find and register for upcoming classes offered to Premium and Premium Plus members.

Look at the calendar section on the right. See the dates circled? There is a training class scheduled for each of those days.

Every one of these is archived. If you want to find a class that you missed, scroll back to find it. You can also enter a phrase in the search area at the top and a list of related archived classes will appear. You can watch these at your leisure.

Here's a neat trick to help you. When you watch a recorded video, you can fast-forward, go back, stop, increase the playback speed, etc. These are options to help you learn at your own pace.

Closing Thoughts

A wealth of resources are available within the Wealthy Affiliate Platform to help us resolve virtually any problem we may have with our affiliate marketing business. If you are a new member I would like your reaction to what I shared with you here.

If you are an experienced member, do you feel that this post can be of help to new members? If there is anything that I have missed please fill in the gaps in the discussion area below.

I wish you much success in solving your affiliate marketing issues to help you soar in your business.

Cheers.

Edwin

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Recent Comments

44

Great post for new members and great refresher for others. Thank you Edwin.

Thanks for your supportive comments Helen.

Edwin

I wish I had this post a while back. I was lost and gave up . I am now engaged in the journey of building my business and getting free.

Very good post for new member and semi-experienced members that haven't figured out all of the things available to all members.

Best of luck.

Dave

Hi Dave,

Glad that you are making progress now. Thanks for commenting. All the best to you.

Edwin

Great Post and so true. We really are part of an awesome community.

Mark

Thanks for your comments Mark.

Edwin

Awesome post Edwin.
Thanks
Stephen

You're most welcome Stephen.

Cheers.

Edwin

Happy 6th anniversary also.

Hi Stephen, I'm not sure what 6th Anniversary you're referring to. But I appreciate your good wishes!

Edwin

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Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training