Support from WA is very good!

I've been lucky over the past years with my website functioning as it should. No big problems . . . up until two weeks ago, when my Google Webmaster started showing my clicks and impressions dropping to ZERO from an average of 40 clicks and 500 impressions/day. EEK! What did I do?

In a panic, I started researching everything on Google webmaster and found a number of 404s and blocked resources. Of course, I immediately decided THAT was the problem and worked on fixing them. I looked up info on WA, found some trainings and followed the instructions to fix everything. But still NO LUCK. Clicks and impressions still zero after another several days. WTH?

So I broke down and submitted a help ticket to WA. I've been a premium member for some time, but have never really taken advantage of the personalized website help they provide. I'm a "fix-it-myself" kinda guy, so I pride myself in being able to learn what to do in any situation - but this one had me stumped.

I received a response within a few hours and began working again. I cleaned up a few more things per their suggestions, and we wrote back and forth a few more times. During all of this, I realized that WordPress had started redirecting my www.bakingnaturally.com from http: to https: Aha! A link from WA support showed me that I needed to add the https: link to my Google Webmaster account. I did that, and within two days, my clicks and impressions data began flowing back in again.

So a big thanks to WA support for all the help. I can now sleep at night.