asked in
Search Engine Optimization
Updated

I was affiliated to a company that provides IPTV services but I had to switch to another company after being let down by my old affiliation (long story).

If I didn't swi

Craig, how did this work out for you? I have a similar situation and am looking at options. Since pretty link uses a redirect, I'm not so sure about adding another redirect on top of it. ~Jude

Hi Jude,

It worked fine. I basically changed the target on my pretty link to another page.

Changing the target link. Duh! As easy as that...LOL.

Thanks bunches! ~Jude

That is one of the advantages of using pretty link - if you need to change an affiliate link, you only have to do it one place. So great idea.

The only implication I can think of is that the name of the link might be misleading depending on how you have named the pretty link.

All the best,
Mikael

Thanks Mikael, I am going to do it!

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Redirecting original pretty links to another page?

Redirecting original pretty links to another page?

asked in
Search Engine Optimization
Updated

I was affiliated to a company that provides IPTV services but I had to switch to another company after being let down by my old affiliation (long story).

If I didn't swi

Craig, how did this work out for you? I have a similar situation and am looking at options. Since pretty link uses a redirect, I'm not so sure about adding another redirect on top of it. ~Jude

Hi Jude,

It worked fine. I basically changed the target on my pretty link to another page.

Changing the target link. Duh! As easy as that...LOL.

Thanks bunches! ~Jude

That is one of the advantages of using pretty link - if you need to change an affiliate link, you only have to do it one place. So great idea.

The only implication I can think of is that the name of the link might be misleading depending on how you have named the pretty link.

All the best,
Mikael

Thanks Mikael, I am going to do it!

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asked in
Keyword, Niche and Market Research
Updated

I downgraded my Jaaxy to Lite from Pro and a few days ago I received an email from Jaaxy Billing saying my $19 payment had been refused.

I told them I had already downgr

Featured Comment

Hi Craig,

I see the issue and I've turned your account back on here. Looks like a glitch on our end which we're correcting.

Thanks for letting us now :)

Carson

Thanks Carson :)

Your account will still show a "resubscribe" button until we have the solution in place but you're all set to use Jaaxy LITE as you normally would.

Why won't you help me Carson? I've been asking for help for 4 months!!!! I want to continue my Jaaxy Pro, but no one will help me. Jaaxy has no customer service? Will you reconsider, and help me out too??

Hi Carson... I'm having the same issue. Wanted to try out Jaaxy Lite but can't get past the upgrade screen.

Any help would be much appreciated. Thanks.

Actually, my problem is that I can't even continue MY OWN subscription to Jaaxy Pro! It's freakin' unbelievable. It defies logic that a company wants to stay so dark that they do not respond to customer communications whatsoever.

This is what I call a type of human-created cyber black hole. Today's electronic dependency allows for these to be created every time the responsible party (or otherwise in the most control) refuses to respond. They just walk away - figuratively'speaking. So like Huxley suggested, it's not a very "Brave New World" at all when it comes to the Internet.

Big Huevos is more likely the more descriptive word for those of us trying to make our breakaway living at it.

Hi Ted, please send me a PM and we can look into your issue here. Jaaxy lite is only one week old, so your issue would be different. Nonetheless. All support for Jaaxy happens here in WA. I look forward to your PM with as much detail as you can offer. Cheers

I finally got the upgrade. Thank you.

I am having this same issue would you please fix my account?

Just an update to my comment below (or above). I can now log into Jaaxy Lite. Looks like the glitch is fixed :-) (and thanks to WA/Jaaxy team for getting it working)

Cannot access Jaaxy...

I can't get Carson or Kyle to help me with the same thing. I've been asking for help repeatedly for at least 4 months.

PayPal banned me for selling CBD to patients suffering from everything from epilepsy to Alzheimer's and Parkinsons. I help people change their lives - literally.

I can't even contact Jaaxy. The Support button is innoperative.

What's the real deal with this ellusive and clandestine ownership and "customer support". I don't get it.

In order for me to get my Jaaxy Pro subscription back, I'd have to have someone else order it for me at the $49/month level!!

Hi Ted,

Now they jaaxy is part of WA you can use a credit card to make payment for your Pro account. In the mean time we will hook up a Jaaxy LITE account for you so that you can get back to using Jaaxy.

You can learn about and see upgrade/connection options here:

https://my.wealthyaffiliate.com/jaaxy

THANK YOU!!

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Why is jaaxy lite asking me to upgrade?

Why is jaaxy lite asking me to upgrade?

asked in
Keyword, Niche and Market Research
Updated

I downgraded my Jaaxy to Lite from Pro and a few days ago I received an email from Jaaxy Billing saying my $19 payment had been refused.

I told them I had already downgr

Featured Comment

Hi Craig,

I see the issue and I've turned your account back on here. Looks like a glitch on our end which we're correcting.

Thanks for letting us now :)

Carson

Thanks Carson :)

Your account will still show a "resubscribe" button until we have the solution in place but you're all set to use Jaaxy LITE as you normally would.

Why won't you help me Carson? I've been asking for help for 4 months!!!! I want to continue my Jaaxy Pro, but no one will help me. Jaaxy has no customer service? Will you reconsider, and help me out too??

Hi Carson... I'm having the same issue. Wanted to try out Jaaxy Lite but can't get past the upgrade screen.

Any help would be much appreciated. Thanks.

Actually, my problem is that I can't even continue MY OWN subscription to Jaaxy Pro! It's freakin' unbelievable. It defies logic that a company wants to stay so dark that they do not respond to customer communications whatsoever.

This is what I call a type of human-created cyber black hole. Today's electronic dependency allows for these to be created every time the responsible party (or otherwise in the most control) refuses to respond. They just walk away - figuratively'speaking. So like Huxley suggested, it's not a very "Brave New World" at all when it comes to the Internet.

Big Huevos is more likely the more descriptive word for those of us trying to make our breakaway living at it.

Hi Ted, please send me a PM and we can look into your issue here. Jaaxy lite is only one week old, so your issue would be different. Nonetheless. All support for Jaaxy happens here in WA. I look forward to your PM with as much detail as you can offer. Cheers

I finally got the upgrade. Thank you.

I am having this same issue would you please fix my account?

Just an update to my comment below (or above). I can now log into Jaaxy Lite. Looks like the glitch is fixed :-) (and thanks to WA/Jaaxy team for getting it working)

Cannot access Jaaxy...

I can't get Carson or Kyle to help me with the same thing. I've been asking for help repeatedly for at least 4 months.

PayPal banned me for selling CBD to patients suffering from everything from epilepsy to Alzheimer's and Parkinsons. I help people change their lives - literally.

I can't even contact Jaaxy. The Support button is innoperative.

What's the real deal with this ellusive and clandestine ownership and "customer support". I don't get it.

In order for me to get my Jaaxy Pro subscription back, I'd have to have someone else order it for me at the $49/month level!!

Hi Ted,

Now they jaaxy is part of WA you can use a credit card to make payment for your Pro account. In the mean time we will hook up a Jaaxy LITE account for you so that you can get back to using Jaaxy.

You can learn about and see upgrade/connection options here:

https://my.wealthyaffiliate.com/jaaxy

THANK YOU!!

See more comments

asked in
Keyword, Niche and Market Research
Updated

I'm considering temporarily switching to the free KW tool here but wondered if I could re-subscribe to Jaaxy at same $19 price later?

I want to know also the answer.

I heard you can. Craig told me - not you, the other Craig.

I stopped using Jaaxy a while ago but resubscribed it again just before the price went up a couple months ago and it's still $19.

But you still want to ask Kyle or someone who has done it just to be completely sure.

Thanks Takatomo.

If I remember correctly, Kyle and Carson said that anyone who was subscribed to Jaaxy after the new price went into effect, you would be grandfathered in at the $19 price point, but if you were to end your subscription and rejoined at a later point, you would be subject to the new price for Jaaxy.

Thanks Brian, this is different to what Takatomo says in his reply. Hmmm....

Well he did say that he resubscribed before the price went up so that's why he was able to keep the $19 dollar price. Still though I think it's something Carson or Kyle should definitely answer.

Yes that's true (on both counts).

I wish I knew we would be grandfathered in. I would have signed up before they changed the price. I missed that deal. that would have been great.

I’m curious about this myself.

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If I cancel jaaxy can I re-subscribe later at same price?

If I cancel jaaxy can I re-subscribe later at same price?

asked in
Keyword, Niche and Market Research
Updated

I'm considering temporarily switching to the free KW tool here but wondered if I could re-subscribe to Jaaxy at same $19 price later?

I want to know also the answer.

I heard you can. Craig told me - not you, the other Craig.

I stopped using Jaaxy a while ago but resubscribed it again just before the price went up a couple months ago and it's still $19.

But you still want to ask Kyle or someone who has done it just to be completely sure.

Thanks Takatomo.

If I remember correctly, Kyle and Carson said that anyone who was subscribed to Jaaxy after the new price went into effect, you would be grandfathered in at the $19 price point, but if you were to end your subscription and rejoined at a later point, you would be subject to the new price for Jaaxy.

Thanks Brian, this is different to what Takatomo says in his reply. Hmmm....

Well he did say that he resubscribed before the price went up so that's why he was able to keep the $19 dollar price. Still though I think it's something Carson or Kyle should definitely answer.

Yes that's true (on both counts).

I wish I knew we would be grandfathered in. I would have signed up before they changed the price. I missed that deal. that would have been great.

I’m curious about this myself.

See more comments

asked in
Everything Wordpress
Updated

Since I updated WP, I can no longer add custom html to my sidebar. When I add a new widget, there is no box to add the html code.

Hey Craig,

This looks to be another missing option since WordPress released their v4.9.

No, it was just a glitch.

Moritz has answered correctly. Thanks Trish, I'm laying the blame on it being a Monday morning!

Not a problem for me Craig. I added two Custom HTML widgets yesterday after the WordPress update.

Thanks Marion, I don't know what the issue was but I've got it working now. I had to do a refresh then add a name to the widget before it would allow me to save. I then deleted the widget name and saved again.

I noticed that once but I did not give attention to because I changed my theme.

I wonder if they moved it somewhere else?

I just checked and see it in Appearance>Widgets

This is where I go to add mine.

Can you try and add code? Just so I know it's a problem at my end.

I just checked again and it's fine on my end, the option works to add it. I'm not going to find a code and do it though.

Give it a try in Appearance>widgets

So it's not like the attached image? You have a box where you can add code?

Yes there is a box, I went and took a screenshot...

It's the 3rd one down

Unless it's something different?

No, I mean a box where you can add code. Like the attached one, after it has been added to the sidebar area. That's an old one of mine but when I add a new custom html widget there is no box to add the code.

I have that where my theme is I've update there to change one out. I'll be back in a sec

I'm on the phone right now, so can't try it myself.

His problem is, that he can't add any text to the widget.
You don't need to "find a code" to test it.
Simply try if you can add text to the Custom HTML or text widget.

Then we know if the problem is on his end only.

It's not only the custom html widget. My other widgets won't allow me to add anything. This is very frustrating. I've asked Site Support if they can help.

I see.
I will check when I'm at my laptop.

This is exactly what you are referring to.

Appearance> customize.
I recently used it, I had to remove what was there for one and replace it. At the bottom right, you click to add a new one...

The screenshot I just sent Craig you can.
I had to replace one of mine with another and added the new text.

Craig can add widgets...he can't use the widgets because he can't write anything in them.

Your screenshot only shows the widgets.
It doesn't show if they are working.

Sorry, I didn't open one up.

I've got it working now. For some reason it worked after I refreshed. Thanks everyone.

Thats awesome Craig, it could have been a temporary glitch.
It is the same thing as the screenshot I left you though.

You are welcome :)

Awesome. :)

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Is anyone having problems with widgets?

Is anyone having problems with widgets?

asked in
Everything Wordpress
Updated

Since I updated WP, I can no longer add custom html to my sidebar. When I add a new widget, there is no box to add the html code.

Hey Craig,

This looks to be another missing option since WordPress released their v4.9.

No, it was just a glitch.

Moritz has answered correctly. Thanks Trish, I'm laying the blame on it being a Monday morning!

Not a problem for me Craig. I added two Custom HTML widgets yesterday after the WordPress update.

Thanks Marion, I don't know what the issue was but I've got it working now. I had to do a refresh then add a name to the widget before it would allow me to save. I then deleted the widget name and saved again.

I noticed that once but I did not give attention to because I changed my theme.

I wonder if they moved it somewhere else?

I just checked and see it in Appearance>Widgets

This is where I go to add mine.

Can you try and add code? Just so I know it's a problem at my end.

I just checked again and it's fine on my end, the option works to add it. I'm not going to find a code and do it though.

Give it a try in Appearance>widgets

So it's not like the attached image? You have a box where you can add code?

Yes there is a box, I went and took a screenshot...

It's the 3rd one down

Unless it's something different?

No, I mean a box where you can add code. Like the attached one, after it has been added to the sidebar area. That's an old one of mine but when I add a new custom html widget there is no box to add the code.

I have that where my theme is I've update there to change one out. I'll be back in a sec

I'm on the phone right now, so can't try it myself.

His problem is, that he can't add any text to the widget.
You don't need to "find a code" to test it.
Simply try if you can add text to the Custom HTML or text widget.

Then we know if the problem is on his end only.

It's not only the custom html widget. My other widgets won't allow me to add anything. This is very frustrating. I've asked Site Support if they can help.

I see.
I will check when I'm at my laptop.

This is exactly what you are referring to.

Appearance> customize.
I recently used it, I had to remove what was there for one and replace it. At the bottom right, you click to add a new one...

The screenshot I just sent Craig you can.
I had to replace one of mine with another and added the new text.

Craig can add widgets...he can't use the widgets because he can't write anything in them.

Your screenshot only shows the widgets.
It doesn't show if they are working.

Sorry, I didn't open one up.

I've got it working now. For some reason it worked after I refreshed. Thanks everyone.

Thats awesome Craig, it could have been a temporary glitch.
It is the same thing as the screenshot I left you though.

You are welcome :)

Awesome. :)

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asked in
Email Marketing
Updated

Hi,

I have set up a forward on my WA email to my Gmail account. I now want to remove that forward and make a new forward to a new Outlook account.

I have no email

Hey Craig,

You can access your Forwards and delete them...
https://my.wealthyaffiliate.com/websites/email
then simply set up your new one, using a different gmail account.

Hope this helps you.

Thanks Trish, I've got it sorted now.

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How to remove gmail forward on my wa email?

How to remove gmail forward on my wa email?

asked in
Email Marketing
Updated

Hi,

I have set up a forward on my WA email to my Gmail account. I now want to remove that forward and make a new forward to a new Outlook account.

I have no email

Hey Craig,

You can access your Forwards and delete them...
https://my.wealthyaffiliate.com/websites/email
then simply set up your new one, using a different gmail account.

Hope this helps you.

Thanks Trish, I've got it sorted now.

See more comments

Login
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