I'll Take Trust and Competence EVERY Time

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There are some values most people hold, whether in business or personal relationships. These values span different countries and continents, all over the world. They are core values I certainly hold as being most important.

Among them are two I always look for and expect when I do business with a company. I expect them to be there and if they are not, I take my business elsewhere without hesitation. The two values are trust and competence. In order for me to be able to trust any company with my business, they must possesscompetence along with some other critical characteristics.

At least some of the peole I have met don't seem to care much or at all about the issue of trust. Instead, they say nonsense things like "Well, I like that company or person. They look or sound sincere and honest to me!" Really? Talk about not using your brains or common sense.

I could give a damn less if somebody likes me that much or sometimes, even at all. If they are thinking of or trying to trust me with their business and money, I am convinced they are much better off if they know they CAN trust me first and foremost. Forget the hype and BS.

Now, they might come to the same conclusion or have the same attitude. That's great. However, another thing I think they need to insist upon is that they are dealing with me as a competent individual and businessperson.

Countless times, I have tried to place my trust in a company that turned out to be grossly incompetent. How many people these days even know what the meaning of the word competent is. Do you?

Here is the dictionary meaning:

"having suitable or sufficient skill, knowledge, experience, etc., for some purpose;properly qualified."

Now, why would anybody with any common sense or intelligence ever want to deal with a person or company that ISN'T truly competent? Let me point out two things about the meaning of the word. First, the definition says "sufficient" knowledge, experience, or whatever. Another word for sufficient is adequate. There is nothing exceptional or outstanding about doing a job or task that is only adequate. Adequate simply means (barely) good enough! Nothing to be proud of or hold up as a standard. All it is, is doing something just good enough - but not anything better or more. I would rather do business with a company that accomloshes an outstanding or exceptional job of handling my business any day of the year.

Second, the world is a very chaotic and difficult place to do business in today. It is quite a challenge to find any company or individual who actually cares about doing much more than only an average job on a consistent business. How tragic and not just sad or disappointing. When the great majority of people have come to accept a terrible or piss poor job as being good or good enough; we are all in trouble!!

If you reach the point where you will accept any line of bull without hesitation or skepticism, you might as well tell somebody to put a gun to your head and put you out of your misery. Fall for anything and stand for nothing. Nothing of value or integrity at least.

When you are a child and don't know any better, that is one thing. If you are an adult, though, and think (and behave) like a fool or idiot, you have no excuse. Your parents needed to and should have taught you much better.

Craig







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