Kindness: A Good Policy!
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Sometimes it may be tougher to do, but it's always possible to be kind.
Customers will definitely appreciate it and most certainly will remember it.
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Thank you for this Rick and why should be not be kind to people, even if they are being nasty as it really annoys them more.
I never see the point of being anything other than kind to people and it is true in that they may not always remember what you say to them but they will always remember what you did.
It costs nothing to be kind, polite and courteous to people. xxx
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Great advice. Thanks Rick.
My pleasure, Patrick.