Introducing New Private Messaging at WA!

Last Update: July 09, 2013

Today we are very happy to announce the release one of the most anticipated Wealthy Affiliate updates of 2013!

Premium members will now enjoy a brand new Private messaging platform!

The new Interface

You will find your new private message inbox and outbox within the Private Message tab of your profile. You can also browse to your private messages from the Private Message Icon within the header of Wealthy Affiliate when you have a new message waiting for you.

Sending a Private Message is Easy!

There are two ways to send a private message to someone.

Method 1: Clicking the "Private Message" button from a user's profile, or click "Contact User Privately" within the Live Chat Actions menu.

Method 2: Browse to your own private message inbox and click "Create a New Private Message".

When you create a new Private Message by clicking in the box shown above, simply choose a username, enter the title, and say what's on your mind!


Inbox and Outbox

Your INBOX is a list of messages sorted by the last message sent to you FROM someone. Your OUTBOX is a list of messages sorted by the last message you sent TO someone. Messages are sent instantly the second you click the "Send Private Message" button. Your Outbox does not mean that the message has not been sent, think of it as your "Sent Messages".

New or Unread Messages

New or unread messages show up within your Inbox with a red Envelope beside them. You will also notice a "count" within the Message notification area of the header of WA, and within your Private Messages tab.


Stay on top of Spam

There is always the potential for Spam to reach your Private message inbox. There are very few people who have malicious or wrong intentions at Wealthy Affiliate, but historically the Private Message system is where this can happen. If you find another member performing any of the following within a Private Message, mark them as spam and block them if you wish.

  • adding affiliate links
  • asking you to call them
  • promoting any product whatsoever
  • asking for your personal contact information (unless you trust them)
  • asking you to visit a website (unless you are working with them)
  • anything fishy or where people are trying to get you to buy or join something

You have full control over who can send you PM's so if you do not want to receive messages from anyone in particular, you can block them after they send you a message.

To delete, block, or report spam, simply select the message from your Inbox and click the blue Options menu located towards the top right hand side of your messages list.

Reporting as spam will notify us and we will take action to prevent the user from doing the same to others.


Who can Use Private Messaging

Private Messaging is for a Premium service only. This means that Premium members can send and receive messages to other Premium members.

What about the old Private Message System?

The old private message system that is attached to the forum is going to still be accessible for the time being to allow folks to migrate over to the new system. To access your old Private Message inbox, simply click the "forum" link from the main menu and proceed to your private message inbox. You will maintain all of your old PM's for the time being but we will be restricting the ability to send and receive message in the old system within by August 1, 2013.


Kyle and I are both really looking forward to the new Private Message system here at Wealthy Affiliate and we know that it will allow for better communication and higher efficiency!

So, now it's your turn!

Tell us what you think because your feedback is how we make Wealthy Affiliate better! If you love it, tell us how awesome it is! If you hate it, by all means speak your mind ;)

Cheers,

Carson


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Recent messages
brichnow21 Premium
Premier, Only!!
I tried, to private, message this, gal, and address, some thoughts, she really didn't need to be, addressing on her profile...Didn't see a private, button>
I's getting my link hooked, as I don't have to promote, but suggest the necessity, of having private conferences, or fun!!
Best future!..for, development of your web interest.. we are the watercooler... sub-groups...dream...business, of Living!!
Happily!!
Thank for immensely .....looking forward to years, of success, as you guys, GROW!...We, all, benefit!
Thanks, two you< both!!...Carson, we know, that, you guys, are a team>...Training, put, Kyle..Right out there...I, just appreciate, the working Behind the scenes!!
Barb
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AllanG1 Premium
Rules dictate you must be invited to PM a member. Am I wrong?
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cena1975 Premium
Hi Carson! The private message is working nicely. Just a suggestion can make it able to attach file and send it. Such as images or PDF to share with fellow member. Thanks!
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Shawn Martin Premium
Another great improvement guys!
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wingsoflight Premium
even though I am somewhat new here I think that it just an awesome idea!!!
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Carson Premium
Hi Penny, great to have you here at WA! Thanks for the feedback! As you familiarize yourself with the community I'm sure you will get a lot of use from the new Private Messaging system. Talk to you soon :)
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caylynn Premium
The ultimate UX of the WA PM. Now I know where I can add training modules, get to my network, see my profile comments, chat - everything in the WA on one page with one click. What an inspiration. Is the forum history or revised? PM was a chore before.
A magnificent, marvelous, and brilliant job done. So many words that could say more. How about, Thank you. Thank you. Thank you.
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Carson Premium
You're welcome Caylynn! I've already had a chance to use the PM system with you and it's working out great!
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chrissmuts Premium
Hi Carson, Great stuff, nice and easy to use. Keep up the great work! take care, Chris
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Carson Premium
Hey Chris, thanks for the feedback and support :)
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keithinohio Premium
Thanks for continually updating, and making this place better all the time. I do appreciate your efforts in all aspects of this site.
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Carson Premium
You are welcome Keith, I hope that you find this update helpful!
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kiya05 Premium
Well, let me try this again, my computer has a virus, and when I hit "add comment", it just dumped what I wrote. Just wanted to say that I really love this new PM system, and hopefully won't have the problems I did before when I'd get a new message. I would get an email with a link, but the link never worked, so I'd have to log on and go to the forum to view it. Not a big deal, but still, and it could have been my computer, who knows.. I also agree with Charie, and hope there's a way to keep my old messages.
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Carson Premium
Sounds fishy to me, but if you keep getting this issue when you try to send a PM, let us know so we can investigate further. Has been working like a charm for me so far :)
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kiya05 Premium
This will be so much easier, and hopefully I won't have the problems I did, when getting a new email. I have never been able to access it through link on my email, and would have to log on to WA, then go to forum to view it, but it could be my system, who knows, but I think this will be better all ways around. I do agree with Charlie though, and would love to be able to keep my old messages.
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nathaniell Premium
Love the new system. I've already used it a couple times. Thanks!
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Carson Premium
Great to hear it man! I've been using it constantly since it has been released and it's saved me so much time already. Woo hoo!
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veronica.l Premium
What a great addition Carson! Easy to access and easy to use, great job guys! Oh and my first test PM went to Rich too :)
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Carson Premium
Hey Verinoica, glad you find it easy to use and it's awesome that you sent @RICH the first PM. He's had a few of those already that's for sure :)
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SquidooSlfMstr Premium
Hi Carson:

Is there a way to migrate our Archived messages over to this new system? Or, are you guys planning on keeping the old PM system for retrieving old messages purposes?

Charlie
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Carson Premium
Hey Charlie, I'm going to bring this up in our meetings this week because I do see value in being able to migrate the old messages into the new system. We will make sure to address this and we will notify everyone if we are able to accommodate this. Great suggestion, it's been on my mind for a few weeks now too.
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SquidooSlfMstr Premium
Thanks for the reply and addressing where you guys stand with this.
-C
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nimrodflores Premium
This is a lot better than having the PM through the forum!
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RonnyG Premium
Ya the old system was really clunky..This is a great addition to all the other tools here at WA...Most appropriated...Thanks K&C
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garthjen Premium
Innovative thinking here seems to be the norm. It's great to be here.
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Chris Lee Premium
Finally! great! Thank you very much :)
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tommo1968 Premium
Awesome guys, keep her lit! One thought though can you add multiple recipients to a message tried but couldn't seem to get it to work. May be a useful addition.
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yosnetwork Premium
cool!
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Darryl64 Premium
This is awesome!! Thanks guys
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uakoko Premium
Thank you very much, Kyle and Carson! This is really great, and it's another feather in your caps! You are making our lives so much easier and better...
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Bazaruto14 Premium
ooops did I just put that on Carson's blog ...... sorry mate ...... but it applies to you too
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Bazaruto14 Premium
Hi Kyle ...... just tested it ..... awesome feature ... and congrats and thanks to you guys for an awesome site ..... your genuinety for helping others is evident in the service and products you provide ..... thanks once again
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DanaB Premium
Very nice! Now I need someone to send me a private message! LOL Thank you WA for your awesomeness :-) Wanna know a secret....I haven't even been on Facebook since I came over here. I have posted but haven't socialized over there, to the point people are calling/texting me asking me if I had been hacked HAHAHAHAHAHA!
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Carson Premium
Hey Dana.. glad you approve!!! Private Messaging is a great tool to get some help or discuss things with people as you get to know and trust them here at WA. You'll meet a lot of really great people who you will want to bounce ideas off, or get feedback from. Although we encourage questions that are not of a sensitive nature to be posted publicly, there is a lot of times when a Private Messages makes sense.

As for Facebook, I'm sure your friends will understand when you've got a thriving online business that you've built from scratch!

Thanks for the comment and for your support :)
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Rick Jantz Premium
It's working great. Quick and easy. I suspect if you track the usage it's going to soar. Thanks much.
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Carson Premium
Thanks Rick! We know that even some of our most active users at WA use email to communicate for the single reason that the PM system needed a big update. Now I hope that people will be able to more easily communicate privately.
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leoemery Premium
Digging the new PM system - just not a couple of pretty faces you and Kyle - great job - thanks for making the WA the best of the best.
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Carson Premium
Haha.. glad you're Diggin' it Leo! Onward and upward right?
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welshy Premium
Another great addition/update to WA.
This is something that will make many members happy.
Thanks
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Carson Premium
Hey Craig, I was hoping you'd chime in and give us your feedback! Let us know how you like it over the next little while.. Thanks for taking the time :)
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Stacydee Premium
Very cool, awesome upgrade guys!! :)
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Carson Premium
Thanks Stacy - certainly something that Kyle and I have been really looking forward to. Anything that makes communicating easier is a big deal for us!
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Stacydee Premium
That's great, I'm always impressed at the non-stop improvements you (and the team) make here. I stopped using the pm/forum system a while ago, it felt very dusty...even though it was the only way to talk to anyone when I joined!
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jespinola Premium
Thank you, Thank you,Thank you. You guys are awesome :)
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Carson Premium
This update has been a long time coming and it's one that I know you are going to really like Jorge! As you use the new Private Message system, let me know what your thoughts are on how it works. We are itching to get some feedback!
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jespinola Premium
I know Takes a long time but now Its here. I really love the way how to send PM. I tested now. I sent a message to @RICH to test it out. So far is very very easy to use and send PM. Yeah this is a Great milestone here at WA. Once again Thank yuo Carson :)
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Carson Premium
@RICH was one of the first folks who I sent a Private message to as well :) I'm sure his inbox will keep him busy. Thanks for the feedback and encouragement Jorge, much appreciated.
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jespinola Premium
LOL poor @RICH, You are right he will be busy for long long time!
Hey no probs you are doing great. as you know I love WA :)
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