About bgreenwood
Rank 145526
61 followers Joined October 2013
I am retired from the Canadian Military and currently selling real estate. I have a passion for enlightenment and feel that an enlightened spirit

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asked in
Getting Started
Updated

I can't get my user name and password to let me into my website

My user name was set to admin and i don't want admin .how do I change it back?

Check out this short training video.

iam having the same problem my user name and password will not let me into my sight i have signed for a lost password when i check its never there message tells me check email for confirmation never seeit

+This is the first time me wbsite hass asked for a password. the one I entered wasn't it. Iw it one forever?

hippywot:
When I rebuild my website, there is given a user name and password, which can not be changed to my owns. What can I do?

AND THIS WAS YESTERDAY
Dear Jorge Vazquez, (Customer ID: XXXXXXXXXX)

Thank you for contacting us.

As we have checked on your account, we do not see any record about a call made from 1&1. However, it could be our Sales department. Anyway, we do not see any kind of issue on your account, and also we see that your website is just working fine.

If you have any further questions please do not hesitate to contact us.

Dear Jorge Vazquez, (Customer ID: xxxxxxxxxxxxxxx)

Thank you for contacting us.

The domain familyalterna.com is not hosted here with us. The domain is now completely registered with us. However it is not hosted in the 1&1 server. Please contact your webhosting provider to rectify the issue.

familyalterna.com name server ns2.mywahosting.com.
familyalterna.com name server ns1.mywahosting.com.

If you have any further questions please do not hesitate to contact us.

--
Sincerely,
John Patrick Cuabo
Technical Support
1&1 Internet

> Dear Sir
> I made a transfer of my site data from wealthy affiliates to my new domain (familyalterna.com) with your company but i cant access my pages or site neither of any address nor previous not even the new one. Have I lost my data and work? my old address was samamerced.wordpress.siterubix.com and the new is familyalterna.com. How long the process take?
> please help me this is my new job?
>
>
>
> > From: support@1and1.com
> > Subject: Change in Automatic Domain Renewal Status
> > To: samajvm@hotmail.com
> > Date: Sat, 2 Nov 2013 19:00:52 +0100
> >
> >
> > Customer ID: xxxxxxxxxxx
> >
> >
> > Dear Mr. Vazquez,
> >
> > You have turned on automatic renewal for your domain.
> >
> > Automatic domain renewal ensures full and uninterrupted continuation of
> > your ownership and usage rights for your domain name(s). You have made an
> > investment in your domain(s), we ensure that you do not lose that investment
> > due to a temporary oversight.
> >
> > The following domain name will automatically renew on 11/02/2014:
> >
> > familyalterna.com

HELP ME PLEASE I STUCK WITH THIS ISSUE!!

Make sure you type it in exactly, no spaces. You may also want to try to refresh your browser or even log out and then back in.

See more comments

I can't get my user name and password to let me into my website

I can't get my user name and password to let me into my website

asked in
Getting Started
Updated

I can't get my user name and password to let me into my website

My user name was set to admin and i don't want admin .how do I change it back?

Check out this short training video.

iam having the same problem my user name and password will not let me into my sight i have signed for a lost password when i check its never there message tells me check email for confirmation never seeit

+This is the first time me wbsite hass asked for a password. the one I entered wasn't it. Iw it one forever?

hippywot:
When I rebuild my website, there is given a user name and password, which can not be changed to my owns. What can I do?

AND THIS WAS YESTERDAY
Dear Jorge Vazquez, (Customer ID: XXXXXXXXXX)

Thank you for contacting us.

As we have checked on your account, we do not see any record about a call made from 1&1. However, it could be our Sales department. Anyway, we do not see any kind of issue on your account, and also we see that your website is just working fine.

If you have any further questions please do not hesitate to contact us.

Dear Jorge Vazquez, (Customer ID: xxxxxxxxxxxxxxx)

Thank you for contacting us.

The domain familyalterna.com is not hosted here with us. The domain is now completely registered with us. However it is not hosted in the 1&1 server. Please contact your webhosting provider to rectify the issue.

familyalterna.com name server ns2.mywahosting.com.
familyalterna.com name server ns1.mywahosting.com.

If you have any further questions please do not hesitate to contact us.

--
Sincerely,
John Patrick Cuabo
Technical Support
1&1 Internet

> Dear Sir
> I made a transfer of my site data from wealthy affiliates to my new domain (familyalterna.com) with your company but i cant access my pages or site neither of any address nor previous not even the new one. Have I lost my data and work? my old address was samamerced.wordpress.siterubix.com and the new is familyalterna.com. How long the process take?
> please help me this is my new job?
>
>
>
> > From: support@1and1.com
> > Subject: Change in Automatic Domain Renewal Status
> > To: samajvm@hotmail.com
> > Date: Sat, 2 Nov 2013 19:00:52 +0100
> >
> >
> > Customer ID: xxxxxxxxxxx
> >
> >
> > Dear Mr. Vazquez,
> >
> > You have turned on automatic renewal for your domain.
> >
> > Automatic domain renewal ensures full and uninterrupted continuation of
> > your ownership and usage rights for your domain name(s). You have made an
> > investment in your domain(s), we ensure that you do not lose that investment
> > due to a temporary oversight.
> >
> > The following domain name will automatically renew on 11/02/2014:
> >
> > familyalterna.com

HELP ME PLEASE I STUCK WITH THIS ISSUE!!

Make sure you type it in exactly, no spaces. You may also want to try to refresh your browser or even log out and then back in.

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training