asked in
The Wealthy Affiliate Platform
Updated

can you help or what i can do to add the payment method... my card is working perfectly well with other website.

Hi, you asked this question before There's nothing we can do from here.

There are three ways to pay, credit cards, paypal and WA credits.

May be you should reach out to Billing

https://wealthyaffiliate.com/contact

i thought it didn't went through so i asked the question again...ok thank you.... i will contact them. as i have tried using a different browser and clear cache
didn't work

You can also try in incognito (private browsing) and see it the transaction go through.

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Im trying to add a billing information but it say my card is decline?

Im trying to add a billing information but it say my card is decline?

asked in
The Wealthy Affiliate Platform
Updated

can you help or what i can do to add the payment method... my card is working perfectly well with other website.

Hi, you asked this question before There's nothing we can do from here.

There are three ways to pay, credit cards, paypal and WA credits.

May be you should reach out to Billing

https://wealthyaffiliate.com/contact

i thought it didn't went through so i asked the question again...ok thank you.... i will contact them. as i have tried using a different browser and clear cache
didn't work

You can also try in incognito (private browsing) and see it the transaction go through.

See more comments

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asked in
Getting Started
Updated

Hi, im trying to key in my card details for the next payment. but it says my card decline. my card works everywhere else.. can you help?

Do you have PayPal? try that. Should work.

Also empty browsers cache, refresh and try again.

Try in a different browser.

Hope you get it resolved sooner.

i dont have paypal, let me try clear the cache

Also if your issue persists, please pm Kyle on their page

https://my.wealthyaffiliate.com/kyle

Choose Billing / Membership.

Or email: kyle@wealthyaffiliate.com

alright.. thank you for your help

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Im trying may payment at wa and it says card decline?

Im trying may payment at wa and it says card decline?

asked in
Getting Started
Updated

Hi, im trying to key in my card details for the next payment. but it says my card decline. my card works everywhere else.. can you help?

Do you have PayPal? try that. Should work.

Also empty browsers cache, refresh and try again.

Try in a different browser.

Hope you get it resolved sooner.

i dont have paypal, let me try clear the cache

Also if your issue persists, please pm Kyle on their page

https://my.wealthyaffiliate.com/kyle

Choose Billing / Membership.

Or email: kyle@wealthyaffiliate.com

alright.. thank you for your help

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asked in
Getting Started
Updated

If i cancel my yearly membership does the leftover months get refunded or do I still have access until it comes to the expiry date?

There is clearly a no refund policy. However as Rebecca has just rightly said within every policy there is normally a proprietors discretion. In this case it is the founders discretion. You really should have understood the rules so now I would if you want out do as Rebecca recommends and write to Kyle and see if the no refunds policy can be relaxed in your case.

Are you already debited for this month? It is dependent on the day you joined which i see is the 11th so your payment was due yesterday for march.

Rami.

debit for the whole year until november... that's why i am asking if there is the refund for the rest of the month until november
..

James apologies why November? a full year if you joined on March 11th 2016 is March 10th 2021 if you have paid as you should have yesterday for the full year!!
No matter whether it is part refund for the month or the whole years refund, it is now all at the sole discretion of the founders.

Please contact Kyle or Carson and plead your case.
Good Luck!!
Rami.

Not usually, but you could ask Kyle if there is a good reason. He once refunded my membership fees and i came back 4 years later

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If cancel yearly membership do i get the left over months refunded?

If cancel yearly membership do i get the left over months refunded?

asked in
Getting Started
Updated

If i cancel my yearly membership does the leftover months get refunded or do I still have access until it comes to the expiry date?

There is clearly a no refund policy. However as Rebecca has just rightly said within every policy there is normally a proprietors discretion. In this case it is the founders discretion. You really should have understood the rules so now I would if you want out do as Rebecca recommends and write to Kyle and see if the no refunds policy can be relaxed in your case.

Are you already debited for this month? It is dependent on the day you joined which i see is the 11th so your payment was due yesterday for march.

Rami.

debit for the whole year until november... that's why i am asking if there is the refund for the rest of the month until november
..

James apologies why November? a full year if you joined on March 11th 2016 is March 10th 2021 if you have paid as you should have yesterday for the full year!!
No matter whether it is part refund for the month or the whole years refund, it is now all at the sole discretion of the founders.

Please contact Kyle or Carson and plead your case.
Good Luck!!
Rami.

Not usually, but you could ask Kyle if there is a good reason. He once refunded my membership fees and i came back 4 years later

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asked in
Website Development & Programming
Updated

People outside of WA can't comment on my post, when they key in the name, email and the comments. when they submit, it went to a blank page. i tried deactivate all my plugins,

No, nobody can help you. It means you're cursed and you must leave Wealthy Affiliate immediately.

Just joking ;-) It looks like Marion is on the right track

Try a different theme. The theme you're using may clash with the new version of WordPress.

Thanks Marion for replying. actually this happen before i updated the wordpress. it just goes to a blank page after everything is key in.

Try a different theme and/or deactivate all your plugins.

If you're really happy with the theme then check out their support forum https://wordpress.org/support/theme/tiny-framework

I recommend you to use one of well-known comments plugin for wordpress like Jetpack comments. it may solve your issue.

Hi Marcus, thanks for your feedback, i just tried installing jetpack. but it doesn't work. any other ideas?

actually we've been warned in here not to use jetpack!

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People outside of wa can't give comment to my website post?

People outside of wa can't give comment to my website post?

asked in
Website Development & Programming
Updated

People outside of WA can't comment on my post, when they key in the name, email and the comments. when they submit, it went to a blank page. i tried deactivate all my plugins,

No, nobody can help you. It means you're cursed and you must leave Wealthy Affiliate immediately.

Just joking ;-) It looks like Marion is on the right track

Try a different theme. The theme you're using may clash with the new version of WordPress.

Thanks Marion for replying. actually this happen before i updated the wordpress. it just goes to a blank page after everything is key in.

Try a different theme and/or deactivate all your plugins.

If you're really happy with the theme then check out their support forum https://wordpress.org/support/theme/tiny-framework

I recommend you to use one of well-known comments plugin for wordpress like Jetpack comments. it may solve your issue.

Hi Marcus, thanks for your feedback, i just tried installing jetpack. but it doesn't work. any other ideas?

actually we've been warned in here not to use jetpack!

See more comments

asked in
Getting Started
Updated

can you help me with this?. here's a screenshot of how my page look like, https://www.screencast.com/t/etGJIZ3t6h
i can't login to my email. the button is just not there

You have a choice between using your email address in webmail or forwarding the emails to another email address. You have chosen to forward all your email addresses to your gmail accounts.

You can't have it both ways. If you want to use webmail then you'll have to cancel the forwarding.

oh... thanks.... but if i want to reply with my webmail. how do i do that?

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Login button for email disappear, something wrong?

Login button for email disappear, something wrong?

asked in
Getting Started
Updated

can you help me with this?. here's a screenshot of how my page look like, https://www.screencast.com/t/etGJIZ3t6h
i can't login to my email. the button is just not there

You have a choice between using your email address in webmail or forwarding the emails to another email address. You have chosen to forward all your email addresses to your gmail accounts.

You can't have it both ways. If you want to use webmail then you'll have to cancel the forwarding.

oh... thanks.... but if i want to reply with my webmail. how do i do that?

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Login
Create Your Free Wealthy Affiliate Account Today!
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4-Steps to Success Class
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One Profit Ready Website
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Market Research & Analysis Tools
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icon
Core “Business Start Up” Training