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Hi, on Nov.30th my credit card was charged for renewal of your subscription fee. I did not authorize automatic renewal charges, and I have not been able to use your services at
Hi - by signing up to premium membership, you agreed to automatic, recurring payments, as detailed in the legal terms and conditions of the platform. It is your responsibility to cancel your subscription.
You now need to cancel by clicking on your profile photo, going to account settings and subscription. Scroll down to find the cancel billing option. You have to do this yourself, nobody can do it for you.
Ordinarily, there are no refunds, again as per the terms and conditions. However, if you believe you have exceptional reasons, you need to contact Kyle. He is the only person who can authorise this.
Unauthorized charge to my credit card?
Hi, on Nov.30th my credit card was charged for renewal of your subscription fee. I did not authorize automatic renewal charges, and I have not been able to use your services at
Honestly, you probably did authorize it and didn't pay close enough attention. You're best bet is to contact site support.
Hi - by signing up to premium membership, you agreed to automatic, recurring payments, as detailed in the legal terms and conditions of the platform. It is your responsibility to cancel your subscription.
You now need to cancel by clicking on your profile photo, going to account settings and subscription. Scroll down to find the cancel billing option. You have to do this yourself, nobody can do it for you.
Ordinarily, there are no refunds, again as per the terms and conditions. However, if you believe you have exceptional reasons, you need to contact Kyle. He is the only person who can authorise this.
Honestly, you probably did authorize it and didn't pay close enough attention. You're best bet is to contact site support.