I'm having a problem. I upgraded to a Pro theme ( Relia -Pro from Smatrcat less than an hour ago but they have advised me to deactivate the free site in order to enter the key
If you don't need content to be redirected from your free site to your owned domain site, then I suppose you can remove the free site.
https://my.wealthyaffiliate.com/websites/domains
Look for the Siterubix site. Click on settings > Remove.
Make sure you don't remove your main site by accident!
But if I were you, I would first put in a Site Support ticket and ask for help with getting the license key for your new paid theme activated.
~Jude
Ho do I deactivate my free site in order to install the pro theme upgrade?
I'm having a problem. I upgraded to a Pro theme ( Relia -Pro from Smatrcat less than an hour ago but they have advised me to deactivate the free site in order to enter the key
If you don't need content to be redirected from your free site to your owned domain site, then I suppose you can remove the free site.
https://my.wealthyaffiliate.com/websites/domains
Look for the Siterubix site. Click on settings > Remove.
Make sure you don't remove your main site by accident!
But if I were you, I would first put in a Site Support ticket and ask for help with getting the license key for your new paid theme activated.
~Jude
i've just upgraded my site to a Pro site but I've been advised to deactivate my Free site in order to enter in the key for the new site but I'm not sure where to go in order to
I don't think you need to deactivate the free site. It has been replaced with your domain and new theme.
Can you log in to your website. I can see it online and it looks fine. I'm assuming you are asking about the license key for the theme.
Go to the link below. Your site should be listed there. Click where it says 'log in'.
https://my.wealthyaffiliate.com/websites
After you are logged in, you should see where you have to enter the license key.
If that doesn't work, put in a Site support ticket.
https://my.wealthyaffiliate.com/websites/support/
~Jude
How do i deactivate my free site?
i've just upgraded my site to a Pro site but I've been advised to deactivate my Free site in order to enter in the key for the new site but I'm not sure where to go in order to
I don't think you need to deactivate the free site. It has been replaced with your domain and new theme.
Can you log in to your website. I can see it online and it looks fine. I'm assuming you are asking about the license key for the theme.
Go to the link below. Your site should be listed there. Click where it says 'log in'.
https://my.wealthyaffiliate.com/websites
After you are logged in, you should see where you have to enter the license key.
If that doesn't work, put in a Site support ticket.
https://my.wealthyaffiliate.com/websites/support/
~Jude
Unable to confirm my domain registration as requested as my email address has been incorrectly spelt?
Unable to confirm my domain registration?
Unable to confirm my domain registration as requested as my email address has been incorrectly spelt?
Thanks! I've done that but they've have not replied as yet!