A Round of Applause For Our Fantastic Support Team! - You're Second to None!
I was happy to see one of our older members back at WA this morning after taking a break for personal reasons.
That joy soon turned to sadness when she told me that she had lost the website that she was so proud of and had worked so hard on twelve months ago.
She still owned the domain but had not moved it to another host or taken a backup of the site before she left.
My only suggestion was for her to contact support and see if they still had a copy of her old site in their backup files but I didn't hold out much hope as it had been over a year and most hosts will delete all your site files after 30 days to free up space.
You can imagine my utter surprise and astonishment when within less than 30 minutes of her contacting support they had been down into the dungeons with their candles and miners lamps, found her old site and restored it back to it's former glory!
Correct me if I'm wrong but I don't think there is a hosting platform in the world that would have been able to do that let alone willing to do that!!
For that I just wanted to give a massive pat on the back and personally say thank you to our amazing support team who work tirelessly in the background to make sure that our sites are up and running every day so that we can just concentrate on the fun part of making money from them.