A Round of Applause For Our Fantastic Support Team! - You're Second to None!

Last Update: February 23, 2017

I was happy to see one of our older members back at WA this morning after taking a break for personal reasons.

That joy soon turned to sadness when she told me that she had lost the website that she was so proud of and had worked so hard on twelve months ago.

She still owned the domain but had not moved it to another host or taken a backup of the site before she left.

My only suggestion was for her to contact support and see if they still had a copy of her old site in their backup files but I didn't hold out much hope as it had been over a year and most hosts will delete all your site files after 30 days to free up space.

You can imagine my utter surprise and astonishment when within less than 30 minutes of her contacting support they had been down into the dungeons with their candles and miners lamps, found her old site and restored it back to it's former glory!

Correct me if I'm wrong but I don't think there is a hosting platform in the world that would have been able to do that let alone willing to do that!!

For that I just wanted to give a massive pat on the back and personally say thank you to our amazing support team who work tirelessly in the background to make sure that our sites are up and running every day so that we can just concentrate on the fun part of making money from them.

THANK YOU!

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Amasonmarket Premium
Thanks for the information and remain blessed.

Best wishes.
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Alan Hocking Premium
You're welcome Austin and the same to you! :)
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jivitaa339 Premium
It's nice to hear such stories about WA !!!
WA continues to amaze me !!!
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Alan Hocking Premium
And me Shubhangi

I've been here 4 years now and WA continues to amaze me every day!
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nathanpall99 Premium
I couldn't agree more. I have only had good experiences with support - they always have the answer and act quickly.
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Luther Premium
Wealthy Affiliate will always stand the test of times. Viva WA support!
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Alan Hocking Premium
Viva WA!
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BoldChanges Premium
Wow! I was already impressed with everything WA....but even more so now. I join in, giving KUDOS to the Support staff here at WA!
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Mark1957 Premium
Alan, if anybody has already seconded your praise, I'd like to third it! I've had a couple of issues to sort out and they are on to the problem pronto with the solutions quickly following....I can't fault them :-)
Mark
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Alan Hocking Premium
Third and fourth it Mark

I had a couple of minor problems when I moved a site over here and they had them all sorted out in under 5 minutes!

In over 10 years of building and hosting websites I've never seen a support team like we have here at WA

Al :)
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Mark1957 Premium
I'm not going to argue with you on that front Al :-)
Mark
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wreed Premium
AAA great that's amazing hats off to them stay healthy wealthy and wise
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olivingstone Premium
Impressive and great news Alan!!
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Alan Hocking Premium
That's what I thought Olive

I was so impressed I had to blog about it!
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AriefWibowo Premium
They are really amazing.
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Alan Hocking Premium
Totally!
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Tw1 Premium
Excellent ! Thank you for sharing this experience Alan! I agree completely with your sentiment!
Sincerely,
Tom
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Alan Hocking Premium
And thank you Tom for joining in the conversation

I'm sure I'm not alone in my sentiments :)
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Martstervt Premium
Hi Alan,
That is wonderful news and shows the exceptional platform that WA is. I am happy for the return of the affiliate and that all is restored.
Thanks for sharing.

Marty
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Alan Hocking Premium
Absolutely Marty

It's that sort of thing that makes the $47 a month worth every cent!
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Martstervt Premium
A bargain, for sure:-)
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brazeralex Premium
WOW thx alan
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Alan Hocking Premium
You're welcome :)
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brazeralex Premium
you got all the facts right
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Alan Hocking Premium
And I'm glad you got it all sorted out now get back to working on it! LOL :)
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BarbJaeb Premium
wow! That is an amazing story, thanks for sharing!! Good to know cuz...well...ya never know. :)
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Alan Hocking Premium
Even though our sites are backed up nightly here at WA there is no excuse not to do your own weekly backups and definitely if you are thinking of taking some time out but it is always good to know that in extreme circumstances support can pull rabbits out if hats when they need to! :)
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